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Shipping Policy – Linaire
At Linaire, we aim to deliver your favorite clothing items safely and promptly. Please read our shipping policy to understand how your orders are processed and delivered.
1. Order Processing
1.1 Processing Time
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Orders are typically processed within 1–2 business days after payment confirmation.
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Processing may take longer during peak seasons, holidays, or promotional events.
1.2 Order Confirmation
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Once your order is successfully placed, you will receive an order confirmation email with details of your purchase.
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This email is not a shipping confirmation. Your tracking details will be sent once your order ships.
2. Shipping Methods and Delivery Times
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Standard Shipping: 3–7 business days (domestic)
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Express Shipping: 1–3 business days (domestic, depending on availability)
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International Shipping: Delivery times vary depending on the destination; estimated times will be shown at checkout
2.1 Shipping Costs
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Shipping charges are calculated based on your location, weight of the order, and shipping method selected.
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Any customs duties or taxes for international orders are the responsibility of the customer.
3. Order Tracking
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Once your order ships, you will receive a shipping confirmation email with a tracking number.
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Use the tracking number to monitor the status of your package in real time.
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If you experience issues tracking your order, please contact our Customer Support team.
4. Delivery Issues
4.1 Delays
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Shipping delays may occur due to weather, courier issues, or customs clearance.
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Linaire is not responsible for delays outside our control, but we will assist you in resolving any issues.
4.2 Lost or Damaged Packages
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If your package is lost or arrives damaged, contact us within 48 hours of delivery.
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Provide your order number and photos of the damaged items, and we will arrange a replacement or refund.
5. Shipping Restrictions
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We currently ship to [insert countries/regions].
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Some products may have restrictions based on destination due to regulations or shipping limitations.
6. Contact Information
For any questions about your shipment, tracking, or delivery issues, reach out to us:
Email:
Phone:
