Return & Refund Policy – Linaire

At Linaire, we are committed to ensuring your satisfaction. If you are not completely happy with your purchase, our return and refund policy is designed to make the process smooth and transparent.

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1. Returns

1.1 Eligibility for Returns

You can return items within 30 days of receiving your order if they meet the following conditions:

• The product is unworn, unwashed, and in original condition.

• All original tags and packaging are intact.

• The item is not part of a final sale or clearance promotion.

1.2 How to Initiate a Return

1. Log in to your Linaire account and go to “My Orders.”

2. Select the item(s) you want to return and click “Request Return.”

3. Follow the instructions provided to ship the item back to us.

Once we receive your return request, our team will review it and send a confirmation email with return instructions.

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2. Refunds

2.1 Processing Refunds

• Refunds will be processed within 5–7 business days after we receive and inspect the returned item.

• Refunds will be issued to the original payment method used during purchase.

• Shipping charges are non-refundable, unless the return is due to a Linaire error (e.g., wrong or defective item).

2.2 Partial Refunds

Partial refunds may be granted if:

• Items are returned damaged, worn, or missing tags.

• Only part of an order is returned.

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3. Exchanges

3.1 How to Exchange Items

• Exchanges can be requested within 30 days of delivery.

• If the desired size or style is available, we will ship the replacement item once we receive the original product.

• If the replacement is unavailable, we will process a refund instead.

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4. Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

• Provide your order number and photos of the item.

• We will arrange a free return or exchange and ensure the correct item is shipped promptly.

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5. Important Notes

• Sale or clearance items may have different return policies; check the product page for details.

• We reserve the right to refuse returns that do not meet the eligibility criteria.

• For questions regarding your return, exchange, or refund, please contact our Customer Support team at [insert email] or [insert phone number].

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This layout ensures your return & refund policy page is professional, easy to read, and user-friendly, which increases trust and transparency for your customers.